Went on a holiday or business trip to Paris, somewhere else in France, or any other EU country, and left behind an important item? It happens more often than you would think. Whether it’s a phone, computer, iPad, passport, documents, or a favorite souvenir, we can help you get it back.

We are used to sorting this out. Logistics for individuals is what we do.

What Can You Do If You Forgot Something in a Hotel, Taxi, Restaurant, or Public Place?

It’s simple, and there are two cases:

Case 1: Someone you have contacted can send it to us: If you can contact the place where you left the item (hotel, Airbnb, restaurant, etc.) and they are willing to help, just ask them to send it to us. Once we receive it, we will forward it to your address anywhere in the world. Sometime you only need an intermidiary.

Case 2: We handle everything for you: Can’t get in touch or don’t speak the language? We will do it for you. We contact the hotel, business, or person directly, explain the situation, and coordinate everything on your behalf. We can even send them a prepaid shipping label so all they have to do is stick it on the box and put your product there. We can even send a carrier there for you! Easy for them, and a much better chance your item actually gets sent.

*You can click on the image to see reviews from our own customers directly on Google*

Why Trust Us With This?

We are not just any retrieving service we are a package forwarder and proxy shopping service based in France and working across the EU. We help people buy and receive products from France, Spain, Germany, and other EU countries every day. So getting a forgotten item back to you? That’s just another (very personal) version of what we already do.

We regularly return lost items to the US, Canada, Australia, the UK, Japan, and other countries around the world.

This service is ad hoc to what we do, it allows us to do it a lot at a fair price and often faster and cheaper than traditional international lost & found services as it’s not our core business and we are use to deal with any type of situation.

What Items Can We Help You Recover?

Here are some typical things we help people recover in France and the European Union:

Wallets
Keys
Phones
Laptops
Backpacks
Souvenirs
Family photos

Passports or ID
Forgotten clothes
Jewelry
Toys
Artwork or collectibles
Lost luggage and carry-ons
And many more

Whether it was left in a hotel, with friends, in a taxi, or in public transport (like the Paris Metro or German trains), we have helped people get their items back.

We also deal with airport lost & founds especially at major hubs like Paris Charles de Gaulle (CDG), Orly, Frankfurt, Barcelona, and Rome. Often, these services need someone local to collect the item or handle complex forms and phone calls that’s where we can come in.

Do Not Worry, A Lost Item Still Belongs to Its Owner

If you have lost something in France or the EU, it’s still yours. That’s true whether you were in Paris, Lyon, Bordeaux, Nice, Brest, or anywhere else.

most hotels, businesses, and people are kind and genuinely willing to help their past customers or people they have met.

Even if France is great, we can save you from buying a plane ticket just to get your item back and from a lot of headaches too!

How To Get Our Assistance:

You can use our calculator to directly place your order and get your package/lost item sent to you.

Simply click on Package Forwarding, select 0 consolidation, and enter the approximate package dimensions to get a quote. Then fill out the rest of the form with your information.

If you need special assistance, you can on the second page once your package dimensions are selected explain in the Additional Information section how we can help you get your item.

In any case, we will always get back to you. We are always happy to discuss your needs feel free to speak with us through our chat. We always respond to our customers quickly!